Orders placed and paid before 3:00pm
are dispatched the same day
Free shipping for Europe on all orders over 99€
Orders placed and paid before 3:00pm (Monday-Friday) are dispatched the same day except for holidays. Notifications are sent by e-mail within 24 hours. You can check your order status in "History and details of my orders" (see "Your account" section).
Once your order is confirmed, it is automatically transferred to our logistic service and we will not be able to modify or cancel your order. Please double check your cart before payment.
Invoices are sent to your e-mail. They are also available in "History and details of my orders" (see "Your account" section).
You can create your account during authentification process when you place your first order. Instructions will be given to help you create your account.
You can change your personal information in "My personal information" (see "Your account" section).
If you forgot your password, click on "Forgot your password?" on the authentification page. You will receive an e-mail where we will explain you how to create a new password.
If you can't log in, it means that you entered the wrong e-mail address or password. If you forgot your password, click on "Forgot my password?" on the authentification page. An e-mail will be sent to you to explain how to reset your password.
Orders placed and paid before 3:00pm Monday through Friday are shipped the same day except for holidays and weekends. Order updates and tracking notifications are sent by e-mail within 24 hours.
Delivery time and shipping costs depend on the type of carrier that you choose for your order as well as on the destination of the parcel. Detailed shipping information is provided in the Shipping section.
If you have questions or claims about a Kangertech product that you bought on a different website or in a retail store, please contact their after-sales service.
To pick the right type of vaping equipment for you, please contact our team via the following link:
Our products contain nicotine, a poisonous and addictive substance. Our products are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. Our products are not smoking cessation products and have not been tested or guaranteed as such.
Electronics Cigarettes KANGERTECH ©